Sedgwick's Katherine Mast presented "Please Excuse the Delay: The Consequences of Untimely Notice, Slow Investigation, and the Failure to Communicate" at the ABA Insurance Coverage Litigation Committee CLE Seminar in Tucson, Arizona.
The panel discussed where to draw the line regarding delay and lack of communication concerning claims can be tricky. This session explores gray areas, including: (1) insureds’ delayed notice and provision of support for claims; (2) the prejudice rule and consent-to-settle issues; and (3) carriers’ late claims investigation and provision of coverage determinations.